You run events. We've got you. • 7 Members
Step-by-step instructions to configure real-time digital displays for event sessions in run.events, including URLs, slugs, and room GUIDs.
Learn how to access, review, and export leads collected via QR code scanning in the Sponsorship Dashboard for post-event follow-up.
Learn how to resend badges in PDF format to attendees when Print-at-Home is enabled, ensuring they always have access to their printable badge.
Learn how to resend tickets to attendees directly from the admin panel if they lost or never received their original ticket email.
Learn how to enable and configure Side events, Booth events and Gamification in run.events for enhanced attendee engagement and sponsor visibility.
Learn how to create, manage, and delete sponsor booth events from the admin panel and mobile app to boost attendee engagement.
Learn how to create, organize and manage folders in run.events Smart Hub to streamline your content structure and improve navigation.
Learn how to create, customize, and manage navigation menus in the run.events Smart Hub to control user navigation and improve community experience.
Learn how to manage community settings in run.events Smart Hub, including branding, AI assistant, access rules, and event association for a seamless experience.
Learn how to access and navigate the run.events Smart Hub Administration Panel for managing community content, settings, and permissions efficiently.
Learn how to customize the run.events Smart Hub page layout using drag-and-drop blocks for left sidebar, main content, and right sidebar to tailor your community interface.
Learn how to browse sponsor profiles, book meetings, and connect with partners in the run.events mobile app for better event engagement.
Learn how to set up native streaming or integrate external AI/media services in run.events for live hybrid events. Configure Bitmovin or other providers directly in your Organizer profile.
Learn how to create, edit, and manage labels in run.events Smart Hub to categorise articles and videos for better content discovery and filtering in your community.
Learn how to create and customize Composite Pages in run.events by combining multiple components like text, event data, videos, and AI widgets into rich layouts.
Learn how to create fully custom pages using the run.events AI-powered drag-and-drop web builder for visually rich event content.
Learn how to create and configure Event Integration Pages in run.events Smart Hub to automatically display live event data like agendas, speakers, sponsors, and FAQs with zero manual updates.
Learn about the three types of pages in run.events Smart Hub: Event Integration, Custom, and Composite, and how to manage them efficiently.
Learn how to upload, manage, and optimize images and media files in the run.events Multimedia Library for better web performance and content organization.
Learn how to host, organize, and publish videos and live webinars in the run.events Smart Hub, including metadata setup, transcripts, and access controls.
Discover how run.events Smart Hub delivers a seamless, personalized member experience across web and mobile platforms with profiles, agendas, AI support and social features.
Learn how to manage community members in run.events Smart Hub, including viewing details, assigning roles, and controlling email subscriptions.
Learn how to configure permissions in run.events Smart Hub to control access, publishing rights and community engagement levels for members and visitors.
Learn how to create, manage, and publish articles in run.events Smart Hub with rich text editing, folders, and AI-powered search.
Step-by-step guide to creating and configuring a Smart Hub community in the run.events platform, including branding, permissions, and member management.
Learn how to manage AI Assistant analytics, moderation rules, FAQ sets, and indexing in run.events Smart Hub to refine content and improve user interactions.
Discover how to explore and connect with event partners, sponsors and exhibitors in the run.events mobile app with detailed profiles, sessions and team members.
Step-by-step guide to discovering, creating, and managing Side Events in the mobile app for better networking and engagement during conferences.
Learn how sponsors can manage booth events, generate QR codes for attendee check-in, and run prize drawings directly from the sponsorship dashboard.
Step-by-step guide to discovering, registering for and checking into sponsor-hosted booth events via the mobile app, including prize drawings.
Learn how to create and manage Sponsor Booth Events, including prize drawings and attendee check-ins, directly from the Sponsorship Dashboard.
Discover run.events Smart Hub, an interactive online event dashboard that serves as a branded, persistent digital home for attendees to browse sessions, register, and engage before, during, and after events.
Learn how to implement a single session widget by modifying the sessions widget and creating a dedicated page for session details using the event slug identifier.
Learn how the run.events mobile app switches between global and event-specific modules, with clear visual cues and tailored search options for networking.
Learn how sponsors can schedule, manage, and track meetings with attendees using the Sponsorship Dashboard's Meetings feature, including permissions, slot creation, and attendee booking.
Learn how to upload and manage sponsor assets like contacts, documents, products, and giveaways in the Sponsorship Dashboard for event visibility.
Discover how to access and use Reports in your Organizer Dashboard to track event performance through graphs and export data for analysis.
Learn how to generate and interpret detailed reports on attendees, customers, ticket options, and add-ons to gain insights into your event's performance and logistics.
Explore detailed reports on sessions, speakers, attendance, and feedback to track event performance and engagement trends.
Learn how attendee data is captured and retrieved via badge QR scanning for sponsors during events, including customizable registration fields and lead export options.
Learn how to use Event CRM to track sponsor relationships, manage partner types, and streamline communications for your events.
Learn how to manage contacts in the Event CRM system for organizers, including adding, editing, labeling, and tracking engagement across events.
Step-by-step guide to configuring sponsor booths in Expo, covering access methods, design uploads, customization, and finalization for event organizers and sponsors.
Learn how to configure booth utilities in the Expo module by adding services, setting pricing, and managing availability for exhibitors.
Learn how to configure booth floors in the Expo module by adding options from the catalogue or requesting custom templates with detailed settings.
Learn how to configure booth equipment in the Expo module by adding items from the catalogue or requesting custom templates with detailed specifications.
Learn how to configure booth templates in Expo for standardized exhibitor offerings, including pricing, dimensions, and printable areas for sponsors.
Learn how to configure and manage your event booth through the Sponsorship Dashboard, including design uploads, flooring, utilities, and final confirmation.
Learn how to manage exhibitor booths in the Expo module, including assignments, pricing, and progress tracking for seamless event organization.
Step-by-step guide to creating, managing, and translating FAQs for event audiences like speakers, sponsors, and participants in run.events.
Learn how to create and manage FAQs specifically for speakers in the event organizer dashboard, including audience selection and multilingual setup.
Centralize and manage all sponsor interactions with a visual Kanban board. Track progress, collaborate with your team, and access contract details effortlessly.
Learn how to create, manage, and track sponsorship contracts with custom pricing, packages, and detailed agreements for your event sponsors.
Learn how to add and configure custom fields in sponsorship contracts to capture extra details like legal notes or document uploads for better contract management.
Learn how to create, manage, and price sponsorship packages by grouping multiple items into structured bundles for sponsors.
Learn how to create, configure, and manage sponsorship items like booths or lounges with pricing, availability, and visibility settings.
Learn how to set up custom fields for session submissions and speaker profiles in run.events to collect tailored information during your event.
Learn how to create, manage, and delete custom fields for sessions and speakers in run.events to collect structured information efficiently.
Step-by-step guide to configuring an open Call for Speakers in run.events, including deadlines, secret codes, and speaker-facing texts.
Overview of the run.events Communications module for attendee networking and organiser communication tools, including mobile app features, chat, groups, notifications, surveys, FAQs, and email.
Learn how to use the Contact Organizer tab to send messages directly to event organizers with ease.
Access the run.events Community portal for support, feedback, and event management help. Connect with users and get solutions to challenges.
Learn how to view, manage, and switch between your event organizer teams in the My Teams tab. Discover options to create, join, or accept invitations for teams.
Learn how to create an organizer profile and set up a new event using the Run an Event tab with step-by-step instructions and video tutorials.
Learn how to manage your run.events account settings, change your notification email, and delete your account from the My Account tab.
Discover how to customize event branding across mobile apps, emails, badges, and more with detailed visual guides and specifications.
Discover where your event branding appears across emails, invoices, dashboards, and the mobile app for maximum visibility.
Learn how to set up and manage your event's visual identity on the run.events platform for consistent branding across all digital touchpoints.
Step-by-step guide for handling common registration desk tasks like lost badges, unprinted tickets, data corrections, and ticket transfers with security and efficiency.
Learn how to set up and operate an on-site registration desk with badge printing for seamless event check-ins, including equipment needs and best practices.
Learn how to pre-print professional event badges in advance for smoother registration and a polished attendee experience.
Step-by-step guide for attendees to print event badges at home, including printer setup, ticket access, and printing best practices.
Learn how to create and configure print-at-home badges for your event with custom designs, templates, and testing steps.
Learn how to create professional event badges using the run.events Badge Designer with templates, custom dimensions, and real-time previews.
Discover four flexible badging methods for events—pre-printed, on-site, self-service kiosks, and print-at-home—each with unique benefits and considerations to optimize attendee check-in workflows.
Learn how to send branded emails to attendees, speakers, sponsors, and incomplete orders directly from the run.events platform with flexible targeting and simple steps.
Learn how to edit invoices and orders for customers during registration or by organizers in the system. Includes free text fields and tax details updates.
A step-by-step guide to reviewing tickets, finances, feedback, and logistics after an event to ensure nothing is missed and future events are improved.
A concise two-week countdown checklist to ensure your event is fully operational, covering registration, check-in, mobile app testing, and contingency plans for a smooth launch.
A detailed checklist to ensure your event is fully prepared one month before launch, covering marketing, communications, badges, sponsors, and attendee engagement.
A step-by-step guide to managing sponsors, speakers, content, communications, marketing, and gamification one month after your event goes live.
A step-by-step guide to configuring your event in run.events before going live, covering organizer profiles, team roles, payments, tickets, and sponsor management.
Learn how to efficiently manage, track, and communicate sponsor tasks for event preparation using bulk actions, filters, and direct messaging tools.
Learn how to create and manage custom fields for sponsors to collect structured data like booth preferences or requirements efficiently.
Learn how to create, assign, and manage group tasks for multiple sponsors at once in the event organizer dashboard. Streamline shared deadlines and deliverables efficiently.
Learn how to generate multiple voucher codes at once with shared discount rules for efficient group distribution, including random or specified naming methods.
Learn how to thoroughly test and validate gamification features like coins, leaderboards, and giveaway redemptions in the run.events platform with step-by-step guidance.
Learn how to assign and manage sponsor representatives and tickets in the run.events Sponsorship Dashboard for seamless event participation.
Learn how to assign and manage sponsor staff roles, tickets, and access levels in the sponsorship dashboard for smooth event coordination.
Learn how to allocate complementary sponsor tickets via Sponsor Labels and adjust quantities in the Staff tab of sponsorship deals.
Learn how to set up self-service session check-in to track attendee participation without staff at the entrance using QR codes.
Learn how to correct overpayments via bank transfers by entering refund details in the Overpayment corrections feature to maintain accurate financial records.
Learn how to purchase additional tickets and add-ons directly from your Attendee Dashboard, including selecting options and reviewing your purchase summary.
Learn how to print your event tickets from the attendee dashboard with simple steps and access your QR code for check-in.
Learn how to cancel tickets and request refunds through the Attendee Dashboard for both free and paid events, including step-by-step instructions and status updates.
Learn how to assign, unassign and personalize tickets for run.events events through the attendee dashboard.
Step-by-step guide to registering and ordering tickets for an event, including selecting ticket types, payment, and confirmation.
Learn how to track influencer performance with detailed reports on engagements, missing campaigns, and a leaderboard for conversions and ticket sales in the Marketing Reports section.
Learn how to create and manage FAQs for sponsors in the Sponsorship Dashboard to streamline communication and reduce confusion.
Learn how to set up discount vouchers for your influencer campaign to boost ticket sales or promo engagement with unique codes per influencer.
Learn how to launch and manage an influencer campaign in run.events, including email and push notification setup, tracking engagements, and monitoring results.
Learn how to organize sponsorship deals using Sponsorship Buckets for better tracking and management throughout the sales cycle.
Discover how gamification in the mobile app turns event participation into rewards with coins, giveaways, and leaderboards for an engaging experience.
Learn how to set up and manage sponsor prizes in your event gamification system, including prize configuration, attendee engagement, and leaderboard tracking.
Learn how to track and manage attendee coins, transactions, and leaderboards in the gamification dashboard for better engagement insights.
Learn how to set up sponsor giveaways in run.events, allowing attendees to redeem gamification coins for branded swag and sponsors to manage rewards via the mobile app.
Learn how to find and chat with attendees, send connection requests, and schedule meetings using the mobile app's Connect and Chat features.
Learn how to create, join, and manage private and public groups in the run.events mobile app for networking and event communication.
Learn how to access, view, and manage your personal information, tickets, and events in the run.events mobile app's My Profile section.
Learn how to chat with event speakers directly via the run.events mobile app using the Agenda or Speaker tab for networking and topic discussions.
Learn how to assign sponsor tickets to your team via the Sponsorship Dashboard in run.events. Step-by-step guide for sponsors.
Learn how to create and configure ticket options for events, including setting availability and associating them with ticket types or add-ons for attendee customization.
Learn how to configure the Lead Retrieval dashboard to streamline lead collection and management during events with custom labels and team permissions.
Discover how to manage, assign, and track all event tickets for your team in one place with the Sponsorship Dashboard.
Learn how to manage your sponsor profile, upload logos, set team visibility, and track event participation status in the Sponsorship Dashboard.
Learn how to access and use the Sponsorship Dashboard FAQ section to find answers about your event involvement and troubleshoot missing menu options.
Learn how to navigate and use the Sponsorship Dashboard Home tab to manage tasks, team roles, sponsor profile, billing, tickets and booths for your event sponsorship.
Learn how to access and navigate your run.events Sponsor Dashboard to manage your event participation, tickets, and communications as a sponsor.
Discover how sponsors can use the run.events mobile app for QR code lead scanning, gamification coins, and giveaway management at events.
Learn how to set up ticket add-ons for workshops, tutorials, or dinners with flexible pricing and availability options in your ticket configuration.
Learn how to configure tax rules for ticket sales on the run.events platform, including VAT handling, multi-currency support, and invoice compliance.
Learn how to register attendees on the spot using the Walk-in Registration feature in run.events, including setup, data entry, and badge printing.
Learn how to reconcile bank statements in run.events by uploading MT940 files, matching transactions with invoices, and finalizing payments for accurate financial records.
Learn how to manage your personal and professional details in the My Profile section of your account, including privacy settings and networking options.
Step-by-step guide to logging into your run.events dashboard and selecting your role as attendee, organizer, speaker or sponsor.
Learn how the Reserved Ticket feature prevents unpaid tickets from counting toward inventory and restricts access until payment is confirmed.
Learn how to set up and use the Global Check-In feature in the run.events Access Control app for seamless attendee check-in and real-time attendance tracking at events.
Explore the Registrations Dashboard to analyze ticket sales, add-ons, payment status, and registration trends for your event with detailed charts and exportable data.
Learn how to track, filter, and manage all emails sent from the run.events platform, including resending failed messages and reviewing detailed logs.
Step-by-step guide to sending rich, customizable emails to ticket holders from the run.events platform, including setup and template selection.
Learn how to create and manage email designs and templates in run.events for professional event communications without leaving the platform.
Learn how to design intuitive registration forms with custom fields in run.events, including system fields, group registrations, and personalized ticket assignment.
Learn how to create, manage, and join private or public chat groups in the run.events app for better attendee networking and event engagement.
Learn how to create and configure ticket types in run.events, including pricing, availability, and custom fields for personalized attendee registration.
Learn how to embed run.events widgets like tickets, speakers, or sponsors into your Wix site with this step-by-step guide.
Learn how to enable, disable or manage Stripe payment methods for your run.events events via Organizer Home settings.
Learn how to adjust the payout frequency from your Stripe account to your bank account in the Organizer Home under Payment Settings.
Learn how to view, filter, and export Stripe transactions and balance statements in run.events for accurate financial tracking and reporting.
Learn how to activate and use run.events Marketing features to boost registrations, track campaigns, and retarget abandoned carts for better event sales.
Configure invoice settings for orders, pro-forma invoices, cancellations and corrections with tax rules, number formats and custom texts in run.events.
Learn how to set up and configure Stripe Connect for secure online payments in run.events, including company details, bank accounts, and verification steps.
Learn how to set up and configure offline bank transfer payments in run.events, including payment instructions and invoice settings for attendees.
Learn how to set up payment flows in run.events to streamline invoicing and financial tasks for your events, with options for EU, US, and global compliance.
Learn how to hide the label name and underline in the Sponsor widget card using simple CSS code snippets.
Learn how to assign extra sponsor tickets using labels and adjust availability in the Staff tab for seamless sponsor management.
Discover how to manage sponsors in run.events with detailed tabs for contracts, staff, tasks, leads, and more through a clean flyout panel interface.
Learn how to add new sponsors manually or import them from your CRM into sponsorship buckets for streamlined management.
Learn how to configure sponsor labels to display sponsors in the mobile app and website, including dedicated subpages for visibility.
Learn how to create, manage, and delete sponsor labels for categorizing sponsors and controlling their visibility in the mobile app and website.
Learn how to create and manage sponsorship items and packages to tailor benefits for sponsors, including booths, lounges, and custom deals.
Learn how to create and manage sponsor contracts with customizable items and packages, plus add detailed fields for complete agreements.
Step-by-step guide to installing and configuring the run.events KioskApp for self-service check-in with tablets and QR code scanning.
Learn how to access and review attendee feedback and ratings for your sessions from the Speaker Dashboard.
Learn how to add, manage, and customize agreement documents for your event, including setting mandatory status, dates, and translations.
Learn how to manage your session portfolio on run.events by accessing the Speaker Dashboard, editing sessions, and withdrawing submissions when needed.
Learn how to set up and manage your speaker profile on run.events, including submitting proposals and enhancing your visibility.
Learn how to vote and select sessions using buckets and the Content Organizer in run.events. Organize and manage content efficiently with the right permissions.
Learn how to implement run.events Marketing Tracking on your website and use the preserve-tracking parameter to retain UTM data across browser sessions.
Learn how to invite, manage roles, and track activity for organizer and event teams in the platform. Export data and monitor pending invitations effortlessly.
Learn how to update your organizer profile with personal data, contact details, profile photo, work information, industries, languages and social networks.
Learn how to access, review, delete, or export session feedback in your event dashboard with clear steps and visual guidance.
Learn how to notify speakers in bulk about session acceptance or rejection using Content Organizer, including email templates and public notes for personalized feedback.
Learn how to set up and manage event venues and rooms, including in-person and online configurations, seating arrangements, and venue selection.
Learn how to customize your event's logo and colors in the event identity settings for a branded experience.
Learn how to manage speaker profiles, add new speakers, and control visibility in the speaker management screen of the event organizer tool.
Learn how to set up and customize feedback forms for sessions in the run.events platform through simple configuration steps.
Learn how to create, manage, and delete session buckets and labels in Content Organizer and Agenda Builder for better session categorization.
Learn how to use vouchers to control ticket visibility during registration by revealing or hiding specific ticket types for targeted access.
Learn how to create and configure vouchers to apply discounts to ticket types in your event management system.
Step-by-step guide for organizers to upload session materials like files or links in the run.events platform.
Learn how to manage invoices in run.events: view statuses, create payments, download PDFs, and resend invoices to customers efficiently.
Learn how to set up and manage an event agenda in Room Management, including configuring rooms, defining agenda settings, and adding sessions or breaks.
Learn how to organize and manage sessions in Content Organizer using buckets, drag-and-drop, ratings, and flyout menus for efficient event planning.
Learn how to manage sessions efficiently in the table view of run.events, including custom columns, batch actions, and editing details.
Learn how to set up and manage Content Teams by adding members through Organizer and Event Teams with clear roles and responsibilities.
Learn how to access, review, and manage incoming payments including detailed views, payment logs, and invoice information in the event dashboard.
Learn how to review and manage cancellation requests in the event dashboard, including filtering, approving, or declining requests efficiently.
Learn how to review, approve, or decline refund requests in the Event Dashboard with step-by-step instructions and screenshots.
Learn the differences between ticket types, add-ons, and options to customize attendee experiences effectively for your event.
Learn how to customize the speakers widget using CSS classes for interactive, visually appealing speaker cards and popups with gradients, shadows, and hover effects.
Learn how to manually correct attendee data in the support desk by using the 'Configure manually' option in the ticket details slide-out.
Learn how to unassign and reassign tickets in the support desk by using the Unassign, Configure manually, or Invite Assignee options.
Step-by-step guide to invalidate and reissue attendee badges via the support desk interface.
Learn how to locate and assign unassigned tickets in the support desk using search or barcode scanning, then personalize them via manual configuration or email invitation.
Learn how to troubleshoot attendee badge printing issues at the registration terminal by checking ticket validity, assignment status, and existing badge creation.
Learn how to set up a registration desk for handling special cases like lost badges or ticket transfers, and print badges on-site efficiently.
Learn how to set up Host Session Checkin in run.events to track attendee visits per session using QR codes and the Access Control app.
Learn how to upload session materials like slide decks or documents to your run.events dashboard for an accepted session.
Learn how to set up and manage gamification features like event currency and coin rules to boost attendee engagement during your event.
Learn how to create and manage flash surveys in run.events to gather quick participant feedback via the mobile app.
Learn how to manage and moderate event chat conversations effectively by reviewing, editing, and deleting messages to maintain a safe communication environment.
Learn how to activate and use gamification in run.events to boost attendee engagement with coins, leaderboards, and sponsor rewards.
Learn how to link badge templates to specific ticket types in your event system and set a default badge for each type.
Learn how to send emails to attendees directly from the ticket screen in your event management platform with this step-by-step guide.
Learn how to filter, sort, and manage tickets, and interact with attendees via email or resend invitations in the ticketing system.
Learn how to approve or decline ticket cancellation refund requests in the Finances section of run.events, including partial refunds and tax handling.
Learn how to approve or decline ticket cancellation requests without refunds in the Finances section of run.events.
Step-by-step guide for organizers to cancel event tickets and process refunds, including handling paid and free tickets with detailed navigation instructions.
Learn how to customize the run.events Tickets Widget with CSS to match your website's design and improve user experience.
Learn how to customize the run.events Tickets Widget with parameters for pricing, translations, vouchers, ticket selection, tracking, and currency formatting.
Learn how to create and distribute speaker tickets for your event, including free and paid options, voucher setup, and secure assignment methods.
Learn how to seamlessly transfer participants from another ticket platform to run.events with a free voucher system and step-by-step setup guide.
Learn how to send push notifications to event participants using the run.events mobile app through a step-by-step guide with screenshots.
Learn how to customize your run.events mobile app by adding links and in-app displays for better attendee engagement and event promotion.
Step-by-step guide to setting up Influencer Campaigns and Campaign Cards in run.events, including design and targeting options.
Learn how to customize the run.events Agenda widget with CSS to match your site's design, including font changes and element styling for dates, sessions, and filters.
Learn why you may be unable to unassign or reassign your ticket and what steps to take next.
Learn how to enable ticket cancellations and refunds on run.events, including self-service options and organizer actions for paid and free tickets.
Learn how to connect your own email provider (SMTP or SendGrid) to run.events for branded attendee communications and avoid email throttling issues.
Learn how to set up separate web pages for sponsors on your event website using the sponsors widget and a single dedicated page with detailed instructions and code examples.
Learn how to update your notification email or login provider in run.events, including steps for verification and account recovery if access is lost.
Learn about the current login issue with Microsoft 365 Work or School accounts from restricted tenants and discover available workarounds.
Google login fails when the 1Password browser extension is active in Chrome, Edge, or Brave due to popup blocking. Workarounds include disabling the extension or using alternative login methods.
Learn how to print custom event badges with run.events on standard laser or inkjet printers, including hardware setup, paper size settings, and professional PDF export options.
Discover how to print cost-effective event badges directly from run.events using Dymo LabelWriter printers, saving time and money with no ink or third-party services.
Discover how to print cost-effective event badges directly from run.events using Brother QL label printers, saving time and money without external providers.
Learn how to print premium event badges directly from run.events using Epson CW-3500 and CW-C4000 printers with Expo Badge fan-fold paper for cost savings and efficiency.
Step-by-step guide to creating a new Organizer Team in run.events, including legal info, tax details, and logo upload for event management.
Learn the foundational concepts of Organizer Teams and event types in run.events to start planning your events efficiently.
Learn how sponsors and exhibitors can leverage run.events after an event to analyze leads, export data, engage with attendees, and improve future events through surveys.
Learn how to use the run.events mobile app during an event to scan leads, engage in chat, manage giveaways, and monitor public groups for maximum sponsorship impact.
Discover how to maximize your sponsorship impact on run.events before the event by managing tickets, using the dashboard, setting lead labels, and preparing gamification features.
Learn how to embed run.events widgets into your WordPress site with step-by-step instructions and customization tips for a seamless integration.
