Labels
Labels are custom tags that help categorise and organise content within your community. Administrators can create labels and apply them to articles and videos, making it easier for members to filter, browse, and discover relevant content.
Labels appear as filter options in the community feed, allowing users to quickly narrow down content by topic or theme.
Creating a New Label
To create a new label:
- Go to Labels
- Click New Label
- Fill in the label details:
Label Name
The name of the label as it will appear on content items and in filter lists.
Color
Choose a color for the label badge. This helps visually distinguish labels in the feed.
Show in Feed
Enable this option to display the label as a filter in the community feed. If disabled, the label can still be applied to content but won’t appear as a filter.
Sort Order
Controls the order in which labels appear in the filter list.
- Lower numbers appear first
- Leave empty for automatic ordering
Click Save to create the label.
Editing a Label
To edit an existing label:
- Select the label from the list
- Update the Label Information fields:
- Label Name
- Color
- Show in Feed
- Sort Order
Usage Overview
The label’s usage summary shows how many items currently use it, for example:
- 1 article
- 1 video
This helps you understand the impact of editing or removing a label.
Searching Labels
Use the search and filter tools to quickly find labels in the list. You can search or filter by:
- ID - The system generated identifier for the label.
- Name - Search by the label’s name.
- Color - Filter labels by their assigned badge color.
- Visibility - Shows whether the label is visible in the feed (Show in Feed enabled).
- Articles - Number of articles using the label.
- Videos - Number of videos using the label.
