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  • Knowledgebase articles for event attendees

    Attendee Dashboard

    Setting up your Attendee dashboard

    Mobile App

    Setting up your run.events mobile app

    Login issues

    Issues with logging into run.events?

    For Event Attendees

    For event attendees: how to use run.events, how to set up your mobile app, and all the other useful things you might need during the event.

  • Knowledgebase articles for event organizers

    Introduction

    Introduction into run.events for Event Organizers

    Check lists

    Event is approaching? What needs to be done when

    Settings

    Event Settings

    Web sites

    Creating event sites with run.events

    Ticketing & Registration

    Configuring ticketing and registration

    Finances

    Finances, invoices and refund settings

    Abstracts and Agenda

    Abstracts, Agenda, Content and Speakers Settings

    Sponsor Management

    Managing event sponsors and exhibitors

    Gamification

    Gamification settings

    Expo

    Managing Expo Floors and Booths

    Communications

    Attendee, Speaker and Sponsor Communications

    Marketing

    Marketing settings

    Badges and Check-In

    Badging and check-in settings

    CRM

    CRM

    Smart Hub

    Configuring and managing Smart Hub

    Mobile App

    The Mobile App Configuration lets you tailor the mobile app experience based on user roles.

    For Event Organizers

    Knowledgebase articles for event organizers which help them manage their events

  • For Speakers

    Articles for Event Spakers

    Articles for Event Speakers

    Articles that help events speakers to manage their speaking engagements

    For Event Speakers

    Article for event speakers which help them manage their speaking engagement

  • For Sponsors

    Articles for Event Sponsors

    Articles for Event Sponsors

    Articles that help sponsors and exhibitors to manage their event participation

    For Event Sponsors

    Knowledgebase articles for event sponsors which help them managing their sponsorship

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Article

Influencer campaign

Create an influencer campaign with a card design, targeting and award values, and explain the influencer flow: invitation, a post on the influencer's network...

Nina Baras 2w ago
Article

Precision Marketing Tracking and Incomplete Orders

run.events records the UTM parameters of every order automatically, so each ticket shows where its buyer came from. Under Marketing, Incomplete Orders lists ...

Nina Baras 3w ago
Article

Attendee Insights: See Each Attendee's Journey Through Your Event

Attendee Insights Overview — A complete, chronological view of an attendee’s engagement, from ticket purchase to every interaction at your event.

Nina Baras Sep 23
Article

Updating Speakers

How to Correct or Replace a Speaker in a Published Session

Nina Baras Sep 22
Article

Overview of Booth Orders & Additional Equipment

Export, track, and manage booth orders and additional equipment — all in one place.

Nina Baras Sep 21
Article

Sponsorship Dashboard Visibility Rules

This document outlines which sections of the Sponsorship Dashboard are visible and editable to different sponsor roles within the run.events platform.

Nina Baras Sep 16
Article

Digital Signage - Setup and Configuration Guide

Step-by-step instructions to configure real-time digital displays for event sessions in run.events, including URLs, slugs, and room GUIDs.

Nina Baras Jun 25
Article

Sponsorship dashboard: Leads

Learn how to access, review, and export leads collected via QR code scanning in the Sponsorship Dashboard for post-event follow-up.

Nina Baras Jun 15
Article

Sending Badges to Attendees When Print-at-Home Is Enabled

Learn how to resend badges in PDF format to attendees when Print-at-Home is enabled, ensuring they always have access to their printable badge.

Nina Baras Jun 12
Article

Re-Sending Tickets to Attendees

Learn how to resend tickets to attendees directly from the admin panel if they lost or never received their original ticket email.

Nina Baras Jun 12
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