Sending Badges to Attendees When Print‑at‑Home Is Enabled
When Print‑at‑Home is enabled for your event, attendees can download and print their badges directly from their Attendee Dashboard. However, there may be situations where attendees cannot locate the badge, are unsure how to download it, or simply need the badge re‑sent. As an Organizer, you can easily send badges in PDF format directly from the admin panel.
Learn more:
- Print-at-Home Badging | Badges and Check-In | run.events
- Printing Badges at Home | For Event Attendees | run.events
Badges Sending
To send badges to one or multiple attendees, follow the steps below:
- Navigate to your event.
- Go to Tickets & Attendees → Tickets.
- Use the Search function to filter and locate your target attendees who need their badges re‑sent.
- Select the attendees by marking the checkboxes next to their names.
- Once at least one attendee is selected, the Send Badge button becomes visible.
- Click Send Badge and confirm the action.
After confirmation, all attendees who have assigned tickets will receive their badge in PDF format at the email address they used during checkout or online registration. This ensures they always have access to a printable version of their badge, even if they cannot retrieve it from their dashboard.
Viewing Badge Delivery Status
In your Ticket view, you can easily check which attendees have already received their badge in PDF form. This helps you confirm successful delivery and identify attendees who may still need assistance.
Additional Badge Actions
If you need to take further steps—such as invalidating badges, re‑issuing them, or managing badge‑related issues—you can find detailed guidance here: Support desk - Invalidating and reissuing attendee badges | Badges and Check-In | run.events