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Knowledgebase
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Ideas
Questions
Knowledge Base
For Event Attendees
Login Issues
For Event Organizers
Introduction into run.events for Event Organizers
Gamification
Registration
Settings
Event Organizer Settings
Sponsor management
Badges and Check-In
Web sites
Finances
Marketing
Communications
Content and Speakers
Tickets
For Event Sponsors
For Event Speakers
For Event Attendees
Why cannot I unassign or reassign my ticket?
Login Issues
Known issues with the Google login and 1Password browser extension
Known issue with Microsoft 365 Work or School login from tenants with restriction policies enforced
Changing the Notification Address or Login Provider
For Event Organizers
Introduction into run.events for Event Organizers
Organizers and Events: The Basic Concepts
Creating a new Organizer Team
Gamification
Introduction to run.events Gamification
Configuring Gamification and Coins
Registration
How to configure and use Host Session Checkin with run.events?
Setting up the registration support desk
Attendee badge could not be printed out
Handling unassigned tickets
Invalidating and reissuing attendee badges
See All - 10
Settings
Setting up Event Logo and Colors
Keeping Organizer Profile up to Date
Managing Organizer and event Teams
Managing Agreement Documents
Event Organizer Settings
Integrating Email Providers with run.events
Sponsor management
Sponsor Contracts and Contract Forms
Sponsorship Items and Packages
Sponsor Labels
Displaying Sponsors in the Mobile App and on the Website
Adding Sponsors Sponsorship deals
See All - 7
Badges and Check-In
Designing Event Badges
Associating Badges with Ticket Types
Print premium event badges from run.events using Epson CW-3500 and CW-C4000 printers
run.events: Printing Budget Event Badges with Brother QL Label Printers
run.events: Printing Cost-Effective Event Badges with Dymo LabelWriter Printers
See All - 6
Web sites
Integration with a WordPress site
Styling the speakers widget
Creating separate pages for each sponsor/exhibitor on the website
Styling the run.events Agenda Widget
Fine-tuning Tickets Widget
See All - 6
Finances
Reviewing Refund Requests
Reviewing Cancellation Requests
Reviewing Payments
Working with Invoices
Ticket cancellations and refunds - basic information and settings
See All - 8
Marketing
How can I use the run.events Marketing Tracking Feature?
How to create an influencer campaign in run.events
Communications
Moderating event chat
Creating flash surveys
How to customize the run.events mobile application to my event
Push notifications in run.events mobile app
Content and Speakers
Creating and managing Content Teams
Managing Sessions in Table View
Managing Sessions in Content Organizer
Working with Agenda
Organizers: how to upload session materials as an organizer
See All - 15
Tickets
Ticket Types, Ticket Add-Ons, and Ticket Options Whats the Difference?
Using vouchers to create discounts
Using vouchers to hide or reveal tickets during the registration
Working with Tickets: filtering, sorting, and interaction with attendees
Sending emails to Attendees
See All - 6
For Event Sponsors
I am a sponsor and the event is using run.events. How do I start?
As a sponsor, how can I best utilize run.events before the event?
As a sponsor, you should set up and get acquainted with the run.events mobile app
Using run.events during the event
After the event
For Event Speakers
Creating Speaker Profile
Managing Session Portfolio
Reviewing Session Feedback
Uploading Session Materials
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