Payment settings
Most event organizers use separate invoicing systems to issue tax invoices after customers register for an event, leading to unnecessary duplication of effort. With run.events, you can eliminate that extra work. run.events handles all invoicing and financial tasks related to ticket purchases, streamlining the entire process and ensuring everything runs smoothly from start to finish, saving your team valuable time in the process.
As an event organizer, you can choose the payment flow that works best for you.
On the Organizer level, click Payment Settings
And then click Payment flow Configuration
You can opt for the invoice-based flow, where the invoice itself serves as the payment basis, and you track the payment status separately. This method is widely used across most EU countries. Also, invoices generated by run.events are E-Invoices, fully compliant with European, US and UK standards.
Alternatively, you have the option to use the order-invoice flow, where payments are based on orders and invoices are issued once the payment is made. This approach is common in North America, Asia, and some European countries.
If applicable, configure the naming for Pro-forma Invoice / Order document name, Order Cancellation, Invoice document name, Invoice Correction Document Name.
Settings Payments option
Identifying Payment options is one of the crucial Payment settings, there are 2 options that run.events supports: Online payments (through Stripe as payment provider) and Offline payments (as Bank transfers).
Please find in the following links more information about:
- Online payments Settings / Stripe Settings
- Offline payment Settings / Bank transfer Settings
Payments Tracking
run.events also simplifies tracking invoice payments by supporting multiple payment methods such as credit cards, wire transfers, and online payment providers. This always gives you a clear overview of your paid and unpaid orders.
Moreover, run.events allows your attendees to request ticket cancellations and refunds, if this is something you offer. You have full control to review, approve, or decline these requests. When a cancellation is approved, run.events automatically generates and sends invoice cancellation and invoice correction documents to your customers, making the process seamless for everyone involved.
Find out more: