Content – Videos
The Videos section allows you to host, organise, and publish video content within your community. This includes both pre‑recorded videos and live webinar streams.
Content Types: Videos & Webinars
Videos can be hosted and streamed directly inside the community, supporting a variety of formats and providers.
Key Features
- Supports YouTube videos and Stream Yard streams
- Allows uploading video transcripts, which are indexed by the AI support bot — making spoken content fully searchable
- Videos can be tagged with labels and organised into folders, just like articles
- Viewing can be restricted to signed in members, even if anonymous browsing is enabled elsewhere
Adding a New Video
Go to Videos → + Add Video to create a new video entry. A flyout window will open with all configuration options.
Overview Tab
Basic Information
Fill in the following fields:
- Title
- Status – Published, Draft, Scheduled, Archived
- Stream Status – Stream or Recording
- Stream Provider – run.events, YouTube, Stream Yard
- External Video ID – the video ID from the streaming provider (e.g., YouTube, Vimeo)
- Author – choose from community members with the Contributor role
- Labels – select from labels created in the Labels tab
- Folder – optionally assign the video to a folder for better organisation
- Publish Date – set when the video should go live (leave empty for drafts)
Content Section
This section allows you to add descriptive content around the video.
- Header – a short line displayed above the title
- Title
- Subtitle – fully formattable, supports links, includes a preview option
- URL Slug – a clean, URL friendly identifier (lowercase letters, numbers, hyphens)
- Body – rich text editor with formatting, links, images, and preview
- Featured Image – select an image from the Multimedia gallery
Transcript Section
If you have a transcript for the video, you can upload it here:
- Language ID – specify the language of the transcript
- Transcript Text – paste or upload the transcript content
Videos Overview
All uploaded or linked videos are displayed in a list where you can browse and filter them by:
- Title
- Status (Draft, Scheduled, Published, Archived)
- Folder
- Author
- Publish Date
This makes it easy to manage your video library, review what’s already published, and prepare upcoming content.
Videos can be tagged with labels, organised into folders, restricted to signed in members, and enhanced with transcripts that make spoken content searchable through the AI support bot. Combined with flexible streaming options and rich metadata fields, the Videos section gives you everything you need to build a structured, accessible, and engaging video experience for your community.