run.events Community

You run events. We've got you. • 7 Members

Knowledge base, support, ideas and a crowd that knows exactly what have you done the last week 😏

Nina Baras

Head of Customer Success @ run.events •May 25

Meeting with Sponsors in the Mobile App

Learn how to browse sponsor profiles, book meetings, and connect with partners in the run.events mobile app for better event engagement.

Book meetings with sponsors right from your phone!

Nina Baras

Head of Customer Success @ run.events •May 21

For Event Attendees Mobile App

Partners & Sponsors Visibility in the Mobile App

Discover how to explore and connect with event partners, sponsors and exhibitors in the run.events mobile app with detailed profiles, sessions and team members.

Meet your event partners—right in the app!

Nina Baras

Head of Customer Success @ run.events •Apr 29

For Event Attendees Mobile App

Attendee Side Events Mobile App Experience

Step-by-step guide to discovering, creating, and managing Side Events in the mobile app for better networking and engagement during conferences.

Host or join Side Events—your gateway to deeper connections!

Nina Baras

Head of Customer Success @ run.events •Apr 29

For Event Attendees Mobile App

Sponsor Booth Events Mobile App Experience

Step-by-step guide to discovering, registering for and checking into sponsor-hosted booth events via the mobile app, including prize drawings.

Engage, register, win—all from your phone!

Nina Baras

Head of Customer Success @ run.events •Apr 14

For Event Attendees Mobile App

Global and Event Modules in the run.events Mobile App

Learn how the run.events mobile app switches between global and event-specific modules, with clear visual cues and tailored search options for networking.

Navigate global and event modes effortlessly in the run.events app.

Nina Baras

Head of Customer Success @ run.events •Feb 4

For Event Attendees

Contact Organizer tab

Learn how to use the Contact Organizer tab to send messages directly to event organizers with ease.

Reach out to event organizers in seconds!

Nina Baras

Head of Customer Success @ run.events •Feb 4

For Event Attendees

Support & Feedback tab

Access the run.events Community portal for support, feedback, and event management help. Connect with users and get solutions to challenges.

Get help and share ideas in the run.events Community!

Nina Baras

Head of Customer Success @ run.events •Feb 4

For Event Attendees

My Teams tab

Learn how to view, manage, and switch between your event organizer teams in the My Teams tab. Discover options to create, join, or accept invitations for teams.

Manage all your event organizer teams in one place.

Nina Baras

Head of Customer Success @ run.events •Feb 4

For Event Attendees

Run an event tab

Learn how to create an organizer profile and set up a new event using the Run an Event tab with step-by-step instructions and video tutorials.

Launch your event with confidence—start here!

Nina Baras

Head of Customer Success @ run.events •Feb 4

For Event Attendees

My Account tab

Learn how to manage your run.events account settings, change your notification email, and delete your account from the My Account tab.

Control your event notifications and account settings in one place.

Nina Baras

Head of Customer Success @ run.events •Feb 4

For Event Attendees

Printing Badges at Home

Step-by-step guide for attendees to print event badges at home, including printer setup, ticket access, and printing best practices.

Print your badge at home and skip the queue!

Nina Baras

Head of Customer Success @ run.events •Dec 2

For Event Attendees

Customizing Your Attendance: Tickets, Add-ons and Options

Learn how to purchase additional tickets and add-ons directly from your Attendee Dashboard, including selecting options and reviewing your purchase summary.

Add tickets, workshops, and extras in one place!

Nina Baras

Head of Customer Success @ run.events •Dec 2

For Event Attendees

Printing Tickets

Learn how to print your event tickets from the attendee dashboard with simple steps and access your QR code for check-in.

Print your tickets in seconds—ready for check-in!

Nina Baras

Head of Customer Success @ run.events •Dec 2

For Event Attendees

Requesting Ticket Cancellation and Refund

Learn how to cancel tickets and request refunds through the Attendee Dashboard for both free and paid events, including step-by-step instructions and status updates.

Cancel tickets and get refunds hassle-free!

Nina Baras

Head of Customer Success @ run.events •Dec 2

For Event Attendees

How Can I Manage My Tickets Assigning, Unassigning & Personalizing Tickets

Learn how to assign, unassign and personalize tickets for run.events events through the attendee dashboard.

Take control of your event tickets with easy assignment and personalization.

Nina Baras

Head of Customer Success @ run.events •Dec 2

For Event Attendees

Registration / Ticket Order Flow

Step-by-step guide to registering and ordering tickets for an event, including selecting ticket types, payment, and confirmation.

Buy tickets hassle-free with our simple registration flow.

Nina Baras

Head of Customer Success @ run.events •Nov 27

For Event Attendees Mobile App

Gamification for Attendees in the Mobile App

Discover how gamification in the mobile app turns event participation into rewards with coins, giveaways, and leaderboards for an engaging experience.