Upvote 1

Allow to change ticket type

Declined Luca Vitali 2 months ago

many speakers and sponsors acquire a standard attendee ticket, without waiting (or reading) the insturction we sent to order a Speaker/Sponsor ticket.
It could be helpful to be allowed to switch an ordered ticker from Attendee to other type of tickets, like Speaker or Sponsor

Replies (1)


Hi Luca, thanks for the feedback. This one is difficult for multiple reasons:

  • Those ticket types probably have different registration forms / custom fields. It would be not possible to map them,
  • They will probably have different pricing model, or different prices. It would be impossible to recreate all the orders, invoices, etc.
  • Some of those ticket types / tickets might have addons and options that are not transferrable to the other ticket types .

Due to this complexity, we are for the moment not planning to implement this functionality.

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