Is there a way to change a ticket type?

Answered Jamie Willis-Rose 42 days ago

Hello,

I've had some issues with speakers ordering their tickets and few have accidentally generated unassigned general adminision tickets, instead of the free speaker ticket. Is there a way for me to fix that on my end?

Thanks!

Replies (1)

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Dear Jamie,

Thank you for your email.

You can cancel the unwanted tickets by placing a cancellation request and approving it from your admin dashboard:

Main event page -> Tickets and Attendees -> Tickets

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If you have any questions, please do not hesitate to reach out.

Wishing you a great weekend.

Sincerely,

Anastassia L.

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