Is there a way to change a ticket type?

Answered Jamie Willis-Rose 8 days ago

Hello,

I've had some issues with speakers ordering their tickets and few have accidentally generated unassigned general adminision tickets, instead of the free speaker ticket. Is there a way for me to fix that on my end?

Thanks!

Replies (1)

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Dear Jamie,

Thank you for your email.

You can cancel the unwanted tickets by placing a cancellation request and approving it from your admin dashboard:

Main event page -> Tickets and Attendees -> Tickets

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If you have any questions, please do not hesitate to reach out.

Wishing you a great weekend.

Sincerely,

Anastassia L.

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