How to confirm a cancellation?

Answered Nicholas Royal 3 months ago

When a participant requests a cancellation, I can see it in the list, but how can I actually cancel it? Or is it sufficient that a participant requests it? But the label "request" suggests to me, for example, that I, as an organizer, might have to "confirm" it somehow.

Best Answer
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You need to approve the cancellation request. Yes, I realize that it might not be needed for the free events, but we are trying to make run.events for everyone 😊 You need to go to the tile “Finances”, and then “Refund and cancellation requests”, and then tab cancellations.

WARNING: This part of UI is going to be changed within the next 2-3 weeks, it is going to be more sleek/optimized, this is what we are working on right now.

Replies (1)

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1

You need to approve the cancellation request. Yes, I realize that it might not be needed for the free events, but we are trying to make run.events for everyone 😊 You need to go to the tile “Finances”, and then “Refund and cancellation requests”, and then tab cancellations.

WARNING: This part of UI is going to be changed within the next 2-3 weeks, it is going to be more sleek/optimized, this is what we are working on right now.

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