Community Administration
To access these settings:
Go to: Menu Management → Community Administration
In this section, you can review and adjust the basic information that was initially configured through the run.events Organizer Dashboard, including:
- Community Name
- Description
- Tagline
- Community Rules
Below is an example illustrating where this information appears within the community interface.
Design Settings
Under the Design section, you can update and customize the visual identity of your community. Here you can modify:
- Logo
- Header
- Primary and Secondary Colors
These settings allow you to align the community’s appearance with your event or organizational branding.
Support Bot
Each community can include an AI powered support assistant (chatbot) that automatically answers member questions. This assistant is designed to provide quick, accurate help based on the content and rules of your community.
Key Features
- Can be enabled or disabled for each community individually
- The bot’s name and profile photo are fully customizable
- The bot is grounded in:
- Community rules
- FAQs from the linked run.events event
- Published articles
- Video transcripts
- The bot will decline to answer questions that violate community guidelines
This ensures that the support assistant provides helpful, safe, and context aware responses to your members.
AI Assistant Settings
Within the AI Assistant section, you can configure how your community’s AI powered assistant appears and behaves. The following options are available:
- Enable or disable the AI Assistant using the toggle
- Set the AI Assistant name
- Add a tagline (maximum 250 characters)
- Upload a profile image (recommended size: 500 × 500 px)
These settings allow you to tailor the assistant’s identity to match your community’s branding and tone.
Privileges
Within the Privileges section, you can control access rules for your community. These settings allow you to define who can view content and how members join or participate.
Available Options
- Sign in Required - Enable this toggle if you want users to sign in before they can view any community content.
Coming Soon - Additional access control features will be introduced in future updates.
- Invite Only (coming soon) - Restricts community access to users who receive an invitation.
- Admin Approval Required (coming soon) - Allows users to request access, with entry granted only after an administrator approves the request.
Custom Scripts
In the Custom Scripts section, you can inject your own JavaScript directly into the community. This is typically used for:
- Google Tag Manager
- Analytics tools
- Tracking pixels
- Other custom integrations
All injected code is automatically applied to every run.events Smart Hub page, ensuring consistent tracking and behaviour across the entire community.
Home Page Visibility & Type
Here you can define how the community’s Home Page behaves and what type of content it displays.
Home Page Types
You can choose from the following options:
- Feed – Displays the latest posts and updates
- Article – Highlights a specific article as the main landing page
- Video – Sets a video as the primary view
- Event Integration Page (event only) – Shows event related content pulled from the associated event
- Custom Page (event only) – Uses a custom built page as the homepage
- Composite Page – Combines multiple content blocks into a flexible, modular layout
These options allow you to tailor the landing experience to your community’s purpose.
Event Association
You can link a community to a specific event using the Event Association toggle.
When enabled:
- The community becomes associated with a single event
- Selected event pages will be displayed inside the community
- Event related content becomes accessible directly through the community interface
This is ideal for event centric communities where attendees need quick access to event information, schedules, or resources.
