FAQs – Frequently Asked Questions for Sponsors
The FAQs feature serves as a centralized resource provided by the event organizer to ensure clarity, reduce confusion, and streamline communication.
Within the FAQs feature, event organisers can create dedicated FAQs for Sponsors, which will be displayed within the Sponsorship Dashboard.
Go to: Event Home -> Communications
Click on FAQs:
Click on “+Add New”
Select the FAQs Audience (“Sponsor” in this case):
Set the primary language:
Important note: To create multilingual FAQs, ensure that the event is configured to support multiple languages. You must enable all intended languages within the event settings before creating FAQs in those languages.
Define the Title and Description:
And Click “Save” button
Once the FAQs entry is saved, you will be able to add the Questions and Answers:
Several options are available for you to configure:
- Question and Answer – Add commonly asked questions with detailed responses.
- Photo, File, and Link – Attach visuals, documents, or external links to provide additional context or resources.
Important Note: All FAQs for Sponsor audience will be visible to sponsors in their Sponsor Dashboard: Sponsorship Dashboard: Frequently Asked Questions | For Event Sponsors | run.events